Installing the VPN software

You will need to have a TRIUMF TRIDENT account also known as TRWIN DOMAIN credential to connect. For any inquiries about VPN-Users group and TRIDENT ID please use TRWIN and PC Support queue on helpdesk.

To use the TRIUMF VPN, you need to install and configure Pulse Secure client on your computer.  To install Pulse Secure client please select an appropiate link below for the operating system on your device.

Pulse Secure for 64bit Windows ( If unsure of version, try this one first)

Pulse Secure for 32bit Windows

Pulse Secure for MacOS-X

Mobile Devices:   Android    Apple iOS    Windows Phone

Linux:   Using OpenConnect

Configuration of Pulse Secure

Start Pulse Secure and create a profile with the following settings.

Type: UAC or SSL-VPN


Server URL:

Testing your VPN Connection

A good way to test that the VPN connection is working, is to open the main TRIUMF web-site and check that you see the internal announcements while not logged in.

Some devices may show the following warning warning: "You are about to authenticate to an untrusted server...". If this happens to you please download the VPN SSL Certificate and double click to add it to your device(s).

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