Linux troubleshooting

If you didn't use TRIUMF Kickstart CD, or having difficulty seeing TRIUMF networked printers please do the followings:

Login as root

service cups stop
service cups-config-daemon stop
chkconfig cups off
chkconfig cups-config-daemon off

Make sure triumf-printers rpm is installed.

rpm -qa \*printers\*
triumf-printers-1.0-1.noarch

If triumf-printers is not installed, then install it

yum install triumf-printers

Type the following command and make sure ServerName is defined.

 more /etc/cups/client.conf |grep -i servername
ServerName: the hostname of your server.  
By default CUPS will use the ServerName printers.triumf.ca

If ServerName was not defined, then do the following:

echo ServerName printers.triumf.ca >> /etc/cups/client.conf

You may have to logout and log back in for this change to take affect.

Type the following command to verify you see the list of networked printers.

lpstat -a

You can check the status of any print job submitted to any printer by running the following command.

lpstat -o